Customer Service Specialist

[Anthem, AZ] Aerospace / Semiconductor Customer Service Specialist


Compensation: DOE $16-$18 per hour
Job title: Aerospace/ Semiconductor Customer Service Specialist
Location: Anthem, AZ (North Phoenix)

  • Must currently reside in the United States
  • Minimum 2-year degree or equivalent job experience
  • Purchasing experience 
  • Knowledge of Chemicals a plus

We are a growing company that seeks to add the most talented people to our team. We are dedicated to providing logistics & procurement management to private companies, defense contractors and government agencies. Position will involve working in an office setting and managing interaction with large, multinational customers.


  • Sourcing, quoting, order processing, order tracking, record keeping, building customer relationships and project management. 
  • Communicates with customers and suppliers by phone, email and/or proprietary order systems.
  • Receives RFQ and creates quotes, determines mark up and pricing, researches and determines supplier and creates purchase orders, creates bill of ladings, arranges and determines shipping
  • Instructs warehouse on documentation labeling and delivery of products, generates and collects COC, COA paperwork and quality documents if required, collects payment and deposits, prepares change of address records, and issues discontinuance orders. 
  • Manages the order process from cradle to grave.
  • Solicits sale of new or additional products and services.
  • Manages customer and /or suppler complaints concerning pricing, billing or services rendered, referring complaints of service failures to designated departments for investigation.


  • Proficiency in MS Software a must!
  • Must take pride in their work
  • Be a forward thinker
  • Be a Self-starter
  • Must be capable of a high level of multitasking
  • Ability to take direction and prioritize work
  • Excellent attention to detail and accuracy
  • Strong problem solving and organizational skills
  • Excellent time management skills
  • Punctual, dependable and seeking long term employment

Full benefit package, plus 401k.

Competitive pay $16 to $18 per hour DOE. 

(M-F) 8am-5pm. 

Office located in Anthem, AZ.

If you meet all the above requirements, please submit a resume. Apply now!

Background check required.

Chemical Strategies, Inc. Anthem, AZ.  Email Resume to: